Privacy Policy for MHS

This following document sets forth the Privacy Policy for the Mani Home stay and the website www.manihomestay.com. Mani Home stay is committed to providing you with the best possible customer service experience

What information we collect from you:

We receive and store any information you enter on our Web site or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses. You can choose not to provide information to us, but in general some information about you is required in order for you to enjoy the benefits of being a registered member. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our services.
We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
We want you to feel confident about using Mani Home Stay, and we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
The aim of Mani Home stay is to be viewed by our customers as the best provider of Home stay services. Quality is the basic requirement for the satisfaction of our customers and the resulting competitiveness and economic success of Mani Home stay.
Our most important criterion of quality is the satisfaction of our customers. We must aim at maintaining their full confidence in Mani Home stay as a provider of quality Home stay accommodation services.
We must remain at the cutting edge of our customers’ expectations, in terms of both Homestay services provided and customer service quality.
Our company dedicates itself to implementing and monitoring the following global quality policy principles:
Achieve our commitments for quality, cost and schedule.
Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices and student satisfaction surveys.
Promote teamwork and use of common language and processes.
Develop staff competencies, creativity, empowerment and accountability through appropriate development programs and show strong management involvement and commitment.
Pursue the highest standards of quality and customer care in our services.
Recognise that the strict compliance with customer commitments and the surpassing of their expectations is the responsibility of all employees.
Adopt common standards of quality for our services, measure customer satisfaction and provide transparent information to our customers.
The achievement of these quality goals and, consequently, our overriding goal to continue operating as a competitive and successful enterprise, will be determined by our resources, by our organisation and above all by our attitude to quality.

Payment Methods:

Mani Home Stay accepts Visa, MasterCard, American Express, select Debit Cards, Net Banking, Cheque/DD, Bank Transfer and Direct Bank Deposits.

Changes to this Privacy Policy:

Mani Home Stay may update this Privacy Policy in the future. We will notify our members about material changes to this Privacy Policy by either sending a notice to the e-mail address you provided to us or by placing a prominent notice on our Web site.